Terms of Service

These terms cover the use of this website and set out the basis on which we usually work. Any engagement we take on is governed by the written proposal we send you, which takes precedence over anything on this page.

Using this website

The content here is provided for information. We try to keep it accurate and current, but we do not warrant that everything is complete or up to date at the moment you read it.

Nothing on this site is a binding offer. A working relationship begins only when we send a written proposal and you accept it.

No guarantee of results

Marketing outcomes depend on factors outside our control, including platform algorithms, competitor activity, pricing, product quality, seasonality and market conditions.

We do not guarantee rankings, sales, follower counts, advertising costs or revenue. What we commit to is the scope of work described in the proposal, carried out competently, and honest reporting on what it produced. Any figures discussed in conversation are estimates, not promises.

Scope, fees and payment

Scope and fees are set out in the proposal. Fees are typically a fixed monthly amount, invoiced in advance, and do not include third party costs such as advertising spend, software subscriptions, font licences or stock assets unless the proposal says so.

Work outside the agreed scope is quoted separately before it starts.

Term and cancellation

Engagements usually begin with an initial period stated in the proposal, after which they continue month to month. Either side may end the arrangement with thirty days written notice. Fees for work already carried out remain payable.

Your responsibilities

To do the work we need timely account access, accurate information and reasonably prompt approvals. Where delays on your side hold up delivery, timelines shift accordingly.

You confirm that any material you provide to us, including images, text and product claims, is accurate and that you have the right to use it.

Ownership

On full payment, the deliverables created for you under an engagement belong to you. This includes copy, designs, scripts and campaign structures. It does not include our internal templates, processes or tools, or third party assets that carry their own licences, which we will identify.

Confidentiality

We treat your business information as confidential and do not share it with third parties except as needed to do the work or as required by law. We will not name you publicly as a client without your permission.

Liability

To the extent permitted by law, our total liability in connection with an engagement is limited to the fees you paid us for the three months preceding the claim. We are not liable for indirect or consequential losses, including lost profits, lost data or business interruption.

Nothing here limits liability for fraud or for anything that cannot be limited by law.

Third party platforms

Our work often involves platforms such as Amazon, Google and Meta. Those platforms set their own rules and may change them, suspend accounts or alter how their systems behave without notice. We are not responsible for their decisions, though we will help you respond to them.

Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.

Changes

We may update these terms. The version on this page at the time is the one that applies to use of the website.

Contact

Questions: avinyahub@gmail.com